6Jun/080
M-Dolla Dolla Bill y’all!
So Microsoft (better known as M-Dolla) has got its act together. I shipped my 360 to them for repair and failed to received any web updates as to the status of the console. Gave them a call -- got the usual run-around and was starting to get pissed off.
Finally having my call escalated to the Service Center, I got my web update, they confirmed the console was under repair and now I check the status online to find that they are already shipping it back to me. Customer Service was friendly and helpful along the way but all this extra leg work was getting tiring.
At the end of the day, It's a very quick turn around and I'm pleased. Now all I have to do is hope the console is not DOA.